Terms and conditions

PAYMENTS
Edvard Erikson offers payment though payment providers PAYPAL, Stripe. VAT is Included for orders within EU. Fees for import/customs or VAT outside the European Union are not included. All payments are handled by third party services, Edvard Erikson does not store any credit card numbres.
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WARRANTY
The warranty starts the date of purchase and is valid for 2 years. The warranty covers manufacturing defects on the watch itself
Warranty does not cover defects and damages due to loss, theft, fire, water or a natural disaster. Failure or damage caused by improper use, carelessness, knocks, dents,crushing, broken crystal/glass or accidents. Failure or damage caused by repair or modification. Normal wear and tear of case and wristband. Warranty does not cover battery. Normal battery life is about 2 years. The warranty service is off course free of charges regarding parts and labor. You are only responsible for transportation cost.
The watch is water resistant to 5 ATM. Which is good for showering but not diving.

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DISCLAIMER

We do not guarantee that all the items available at the Edvard Erikson online shop are in stock at the time of your order. In the case of incorrect stock balance affecting your order we will contact you by e-mail. Edvard Erikson cannot warrant that the content of Edvard Erikson.com is at all time free of inaccuracies or typographical errors. Neither can we guarantee that all information is up-to-date. Edvard Erikson may at any time change the content of the site and the items available in the product range. Though Edvard Erikson strive to always display the correct texts, images and pricing in the site and web shop, errors may occur. If you have been charged the wrong amount when shopping from the web shop, we will give you the option of placing a new order with the correct price or cancelling your order. If we are unable to get in touch with you, your order will be automatically cancelled.  

SECURITY

Edvard Erikson uses Stripe and Paypal as their payment service provider.
Stripe uses SSL encryption protocol (Secure Sockets Layer) when gathering and transferring sensitive information such as credit card information. SSL encryption protocol makes the information unreadeble to everyone but the payment provider. This safety function is activated when the unbroken key symbol or a closed lock (depending on the web browser) is visible at the bottom of the web browser window. Edvard Erikson does not store any credit card numbers.

ORDER CONFIRMATION

Once we receive your order we will send you a confirmation e-mail with information about your purchase. Please keep this confirmation and check that it is correct. If you have any queries please contact our customer service team by email. If you want to cancel or change your order please contact our customer service team as soon as possible by email.

DELIVERY TIME

Normal delivery from Edvard Erikson is 3-7 working days from the time the customer receives the dispatch confirmation email for standard delivery for orders placed by credit/debit card. Some products may be in high demand and then may have a slightly longer delivery time. If this is the case you will be notified by e-mail.

We reserve the right to end sales in the event that we run out of stock. We also reserve the right to change prices where additional costs occur. Sometimes it occurs that the goods you have ordered are out of stock. An email will be sent to you within 7 days informing you of the situtation.

TRANSPORT

Edvard Erikson sends all their packages with Postnord, within Sweden, and with DHL for all international shippings. If goods are damaged or lost during transport between the customer and Edvard Erikson you must notify our Customer Service team within 14 days. If goods are damaged or missing when making an exchange or return, the customer is responsible for payment.

PAYMENT CONDITIONS

Edvard Erikson.com. and the terms and conditions of payment are listed below.

Sales tax of 25% is included in all prices. There might be some extra card fee from your credit card provider after check out. You can then choose which payment method that suits you best. We are offering the following credit/debit cards Visa, Mastercard and American Express as well as Paypal as payment methods.

Orders to countries outside the EU may be subject to VAT, import duties and/or taxes, which are levied once your package reaches your country. Edvard Erikson.com cannot predict what your particular charges for VAT and custom for your country may be. If you do incur any such additional charges they must be rendered in order for your package to clear customs. Please contact your local customs office for more information.

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RETURN POLICY

We at Edvard Erikson.com want you to be satisfied with your purchase. Therefore, whenever you shop at Edvard Erikson.com you have the opportunity to return the goods within 14 days. The Edvard Erikson condition is that the goods will be returned in original condition and that means not being worn or used. The return should include the original packaging and brand labels. If an item delivered is wrong, we will of course pay for the return postage.

RETURN POSTAGE

When returning a package from Edvard Erikson.com you are responsible for the return postage and can choose the postal service you prefer. In cases where you exchange a product and have the right to be compensated by us (wrong product delivered or if the product in some way is broken or faulty) we offer you free return postage. Note that it is the customer who is responsible for ensuring the goods are returned in the same condition as when leaving Edvard Erikson.

If you paid using a credit/debit card the refund will go onto the same card. Remember that the refund will register on the same day as when you made the purchase so you will need to check your transaction record to confirm you have received the refund. It can take up to 30 days to receive your refund.

COMPLAINT

We guarantee that the goods you have ordered are free from defects when delivered. Should you receive faulty goods or an incorrect delivery make sure you contact our customer service team as soon as possible and no later than 14 days after delivery. We will pay for return delivery in such cases.

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FORCE MAJEURE

In case of Force Majeure, Edvard Erikson obligations are procrastinated. The contract between you and Edvard Erikson can in such cases be partially or fully terminated by yourself or by Edvard Erikson. A Force Majeure is at the event of war, civil war, revolution, riot, governmental measures, strike, lockout, blockage, failure of electricity, telephone or internet service, natural disasters or similar events. Edvard Erikson will under such circumstances do all we can to solve the matter for our customers as soon and entirely as possible.